free UK delivery on all orders

About Your Order

 

 

 

Turnaround time:

Each piece is made entirely by hand in my Nottinghamshire studio. If an item is in stock it will usually be delivered to you within 5-7 working days. For made-to-order items please allow up to 3-4 weeks for your item to be crafted, hallmarked, and delivered to you. If you need the item within a particular timeframe please do not hesitate to get in touch (sooner rather than later!) and I will be happy to advise. 

 

Shipping:

Delivery costs are included with all UK purchases and items valued at over £100 are sent by Royal Mail Special Delivery, which is fully tracked and insured whilst in transit. Items with a value of less than £100 will be sent via a signed-for service. You will be notified when your piece is on its way to you.

Overseas delivery times and costs can vary depending on your country. If you are ordering from overseas and/or wish your jewellery to be sent to an address outside the UK please get in touch and I will find the best delivery option for your piece(s). Please note that Sarah Ruth Stanford Jewellery has no control over any customs or import duties you may be required to pay prior to delivery.

 

Presentation:

Your jewellery will arrive carefully packaged, and wrapped in protective tissue paper, along with a printed postcard. If you are ordering your jewellery as a gift and would like me to include a personalised note please do get in touch to let me know - I pack everything myself and will be happy to help out by making the package even more special for the recipient!  

I am proud to use recycled and recyclable packaging which has been carefully chosen to encourage re-use or re-purposing, and I’d be thrilled if you find another use for your packaging if you no longer need it for your jewellery.