UK delivery is £4 (Standard, Royal Mail Tracked 24) or £8 (Royal Mail Special Delivery).
For valuable items I strongly recommend you choose Special Delivery, which is a fully tracked and insured next day service.
Internatonal delivery is £15, and will be sent by Royal Mail International or an alternative courier service depending on the value and destination of your order.
All items are designed and made in-house by Sarah, and are crafted using traditional techniques and hand tools. Each piece of jewellery has been carefully crafted by hand, and slight variances occur naturally as part of the making process. As such, each piece is entirely unique. Natural imperfections and marks from the making process are to be expected, adding to the unique character of the jewellery. The approximate sizes and dimensions on the product pages are as accurate as possible for these traditionally hand-crafted pieces. Images may not be actual size but will be a faithful representation of the jewellery.
Sarah Ruth Stanford Jewellery abides by the British Hallmarking Act 1973, and if required, jewellery is assayed and hallmarked at Edinburgh Assay Office. More information about current UK guidelines can be found on the UK Government page here, and you can read more about hallmarking by visiting the Edinburgh Assay Office website here.
Sarah Ruth Stanford Jewellery has been crafted with love and care, and when treated with love and care it will last for many years. Please see 'Jewellery Care' for some tips on how to look after your jewellery.
If you no longer wish to proceed with your purchase, orders must be cancelled or amended within 24 hours. Contact Sarah by email if you do not wish to proceed with your order.
I hope you will be delighted with your piece of Sarah Ruth Stanford jewellery, however, if you are not fully satisfied with your purchase I am happy to adjust or exchange your item. If this is the case please notify Sarah as soon as possible and return it within 14 days of receipt. Items must be returned in perfect condition and in all original packaging with any enclosed documentation. Sarah is not able to refund postage costs. When returning an item it is recommended that you use a secure, tracked postal service for your own protection, as returns are at the customer's own risk. Return postage is the responsibility of the customer.
If you receive an item which is faulty or damaged you must inform Sarah within 7 days and she will work to resolve the issue as soon as possible. If an item has been damaged by negligence Sarah will be happy to provide a repair quote.
Bespoke and custom orders, including items which have been specially commissioned, personalised, made-to-order or customised, are not eligible for refunds or exchanges.
The content of this website, including words, images, photographs and graphics is copyright © Sarah Ruth Stanford Jewellery. All jewellery designs on this website belong to Sarah Ruth Stanford Jewellery.
These terms and conditions can be changed or modified at any time.
By using this site you agree to be bound by these terms and conditions.
Sarah Ruth Stanford